How the system works
From registering your agency to printing the day's manifest — the whole process, step by step.
Getting started
Register, get switched on, and set your agency identity.
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Register your agency
RegisterFill in your agency details, choose a plan and create your first admin login. You are signed in straight away.
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Activation
Your workspace is switched on once your plan is confirmed. Until then you will see a "pending activation" screen.
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General Settings
Master → General SettingsSet your display name, contact details, ticket number prefix and report header image.
Setting up your master data
The routes, buses, agents and rates everything else is built on.
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Routes
Master → RoutesAdd each route with its from/to, distance, fare, pickup points and timings. Return routes can be generated automatically.
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Buses
Master → BusesAdd your buses with type and seat layout. The seat map drives seat selection at booking.
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Agents
Master → AgentsAdd commission agents with their rate. Link an agent to a login if they should book their own tickets.
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Parcel Types & Rates
Parcel → Types & RatesDefine what you carry and what it costs — flat or per unit (kg, litre, box), with an optional minimum charge. One click adds a common starter catalogue.
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Staff & Permissions
User ManagementCreate staff logins and grant each person exactly the screens they need.
Selling tickets
Three sales channels, one seat map, no double-selling.
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Passenger Booking
Booking → PassengerYour counter sales. Pick route, bus and date, choose seats from the live seat map, and enter passenger details. Ticket numbers are generated for you.
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Agent Booking
Booking → AgentTickets sold through commission agents, with the agent recorded against each ticket for settlement.
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On Bus Booking
Booking → On BusTickets sold by the conductor on the bus, recorded against whoever collected the money.
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Seat protection
The same seat on the same bus, route and date cannot be sold twice — whichever screen it is sold from.
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Printing
Every ticket can be printed in a compact format or on an A5 page, and downloaded as a PDF.
Moving parcels
Book, label, notify, track and hand over — with a QR on every sticker.
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Book a parcel
Parcel → Book ParcelChoose the trip and bus, enter sender and receiver details, then add one or more items. Charges price themselves from your rate catalogue and total automatically.
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Receipt & stickers
Parcel → Book ParcelPrint a customer receipt, and one pasting sticker per item — each carrying the shared tracking ID and a QR code.
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Scan to track
Scanning the sticker's QR opens a live status page. Anyone holding the parcel sees where it is, with contact numbers partly hidden; your own staff see the full detail.
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Notify by WhatsApp
Parcel → Book ParcelSend the sender and receiver a booking confirmation in one tap, and a delivery confirmation when it is handed over.
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Track the load
Parcel → Delivery StatusDelivery Status groups undelivered parcels by destination and date. Trip & Bus Tracking prints the manifest for a given day.
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Handover
Parcel → Delivery StatusMarking a parcel delivered records who collected it, their mobile and optional ID proof — and can mark a to-pay parcel as paid in the same step.
Money & settlement
What each agent owes you, and what is still to be collected.
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Agent settlement
Booking → AgentCommission and net amounts are calculated per agent. Record what an agent submits, and the outstanding balance updates.
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Pending payments
Parcel → Pending PaymentsEverything still to be collected, grouped by payment method.
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Statements
Reports → Agent StatementGenerate a running-balance statement for any agent over any date range.
Reports
The paperwork the day actually runs on.
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Daily Report
Reports → DailyThe per-route manifest for a journey date, merging every sales channel.
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Booking & Financial Reports
ReportsPayment-method totals, paid/unpaid breakdowns and per-agent commission summaries.
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Parcel Report
Parcel → ReportsParcel totals with by-status, by-type, by-route and by-booking-agent breakdowns.
Accounts & books
Proper double-entry books that keep themselves, and the pack your CA needs.
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Nothing to post by hand
Accounts → OverviewEvery ticket, parcel, agent commission and cancellation writes itself into the ledger as it happens. Edit a booking and its entry is rewritten, not duplicated.
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Record what you spend
Accounts → ExpensesFuel, salaries, maintenance, tolls, insurance and office costs, each against its own head — so the profit figure is a real profit and not just revenue.
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Credit customers and agents
Accounts → PartiesGive a party a credit limit and an opening balance. Unpaid tickets and to-pay parcels become their receivable, and every statement shows a running Dr/Cr balance.
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Take payment against a balance
Accounts → ReceiptsRecord a receipt into cash or bank and the party ledger settles automatically.
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Check the books tie
Accounts → Trial BalanceThe Trial Balance says plainly whether debits equal credits. If they ever do not, it tells you on the page rather than printing a figure you cannot rely on.
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Hand it to your CA
Accounts → CA / ITR PackProfit & Loss, Balance Sheet and a single PDF pack for the April–March financial year, with closing position and sundry debtors.
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Adjustments stay separate
Accounts → Day BookA manual journal entry can only be made by someone you have given adjust rights to — a cashier can take money in without being able to alter the trail of it.
Getting help
Reach us from inside the app, with screenshots.
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Start a conversation
SupportPick a category, describe the problem and attach screenshots. It goes straight to our team — no email chain, no ticket reference to keep.
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See when we have read it
SupportOne tick means delivered, two green ticks means read. Replies land in the same thread.
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Closed threads clear themselves
SupportResolved conversations and their attachments are removed after 30 days. An open question is never deleted, however old it is.
You're running.
Everything after this is just the daily rhythm.